Privacy Policy
Digital Nexus Africa (“we”, “us”, “our”) is committed to protecting the privacy of everyone who visits this website or contacts us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It is written with regard to South Africa’s Protection of Personal Information Act (POPIA), and applies to all visitors to dgnxafrica.com.
Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you use our website.
- Contact details you submit through our contact form, such as your name, email address, subject and message.
- Technical information collected automatically, such as your IP address, browser type, device type, and the pages you visit, typically gathered through cookies or similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries submitted through our contact form
- Understand how visitors use our website, so we can improve it
- Maintain the security and proper functioning of our website
- Communicate with you about our services, where you have given us permission to do so
Cookies and Analytics
Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. At the time of writing, we do not have analytics tools active on this site, but we plan to introduce tools such as Google Analytics in the future. When we do, this policy will be updated accordingly, and where required by law we will request your consent before non-essential cookies are set. You can control or disable cookies at any time through your browser settings.
How We Share Your Information
We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our website and business, such as web hosting providers, email service providers and, in future, analytics providers. These providers are only permitted to use your information to provide services to us, and are required to protect it appropriately. We may also disclose information where required by law.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are typically retained only for as long as needed to respond to and resolve your enquiry.
Your Rights Under POPIA
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information, subject to legal requirements
- Object to the processing of your personal information in certain circumstances
- Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed
To exercise any of these rights, please contact us using the details below.
Data Security
We take reasonable technical and organisational measures to protect the personal information we hold from loss, misuse, unauthorised access, and disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is intended for businesses, institutions and other organisations, and is not directed at children. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@dgnxafrica.com
- Office: Sandton, Johannesburg, South Africa